ÿþ <!-- Template : - faq.html - 2139 --> <!-- Sprache : en - enen - 2 (Instanz: (default), Program: undefiniert) --> <!-- Precomp : Mittwoch, 27. Januar 2010 09:36:28 von: "fvo" (Unicode-Verarbeitung) --> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta content="index" name="robots"> <meta content="follow" name="robots"> <meta content="deutsch, de" name="language"> <meta content="zanoxMail@" name="keywords"> <meta content="zanoxMail@" name="description"> <meta content="zanoxMail@" name="author"> <meta content="zanoxMail@" name="publisher"> <meta content="global" name="distribution"> <meta content="all" name="robots"> <meta content="zanoxMail@" name="page-topic"> <meta content="robots.txt" name="siteinfo"> <title>STRATO</title> <style type="text/css"> <!-- body,td{ font-size: 12px; font-family:Arial, Helvetica, Sans-serif; } body { margin-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; } P { padding: 0px; margin: 0px; margin-bottom: 8px; } .subhead{ font-weight:bold; color:#083360; } .contentspace { padding-left: 8px; } td.bild { background: url(http://ui.zanox-affiliate.de/mailat/images/mails/470728/pfeil.gif) no-repeat; width:16px; height:10px; background-color:white; } a:link { font-family:Verdana; color:#003874; text-decoration:none; font-size:11px; } a:visited{ font-family:Verdana; color:#003874; text-decoration:none; font-size:11px; } a:hover { font-family:Verdana; color:#EB7426; text-decoration:none; font-size:11px; } .mainNavBG{ background:url(http://ui.zanox-affiliate.de/mailat/images/mails/208662/strato_tab.gif) top left repeat-x; line-height:25px; padding-left:8px; padding:0 5px 0 8px; white-space:nowrap; } .head{ font-size:14px; color:#003874; font-weight:bold; padding-bottom:10px; } --> </style> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head> <body bgcolor="#FFFFFF" text="#000000"> <a name="top"></a> <div style="background:url(http://ui.zanox-affiliate.de/mailat/images/mails/470728/strato_header_bg.gif) top left no-repeat;"> <div style="background:url(http://ui.zanox-affiliate.de/mailat/images/mails/470728/strato_header_bg.gif) top right no-repeat;height:110px;"> <a target="_blank" href="http://www.strato-hosting.co.uk/"> <img style="margin:20px 0 0 10px;" src="http://ui.zanox-affiliate.de/mailat/images/mails/470728/strato_logo.gif" width="188" height="38" border="0"/> </a> </div> </div> <table width="762" cellspacing="0" cellpadding="0"> <tr> <td align="left" valign="top"> <table width="100%" cellspacing="1" cellpadding="0"> <tr> <td height="4"></td> </tr> <tr> <td class="mainNavBG"> <a href="#top"><strong>FAQ - Start Page</strong></a> </td> </tr> <tr> <td class="mainNavBG"> <a href="#adminarea"><strong>Personal Membership Page</strong></a> </td> </tr> <tr> <td class="mainNavBG"> <a href="#help"><strong>Help</strong></a> </td> </tr> <tr> <td class="mainNavBG"> <a href="#commonqestions"><strong>FAQs</strong></a> </td> </tr> <tr> <td class="mainNavBG"> <a href="#agbs"><strong>Conditions</strong></a> </td> </tr> <tr> <td class="mainNavBG"> <a href="#contact"><strong>Contact</strong></a> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </table> </td> <td align="left" valign="top" class="contentspace"> <table width="100%" cellspacing="0" cellpadding="0"> <tr> <td height="8"></td> </tr> <tr> <td class="head">FAQ - Frequently Asked Questions</td> </tr> <tr> <td> <table width="100%" cellspacing="0" cellpadding="2"> <tr> <td> <a name="adminarea"></a><br /> <p class="subhead">Personal Membership Page</p> You can edit your personal details on your Personal Membership page and see how much you have already earned. You receive your login details per Email automatically the first time your recommend a product.<br><br> <table width="100%" border="0" cellpadding="8" cellspacing="0" bgcolor="#eeeeee"> <tr> <td align="left"> <form method="POST" action="https://ui.zanox-affiliate.de/bin/z_in_frm.dll?1001100010030&amp;0C0&amp;111_121943"> <table border="0" cellpadding="0" cellspacing="0"> <tr> <td width="140" align="right" valign="top" class="textbold"><strong>User name:</strong>&nbsp;</td> <td valign="top"><input type="text" name="t_login_user_name" value="" size="30" maxlength="41" tabindex="1"></td> </tr> <tr> <td width="140" align="right" valign="top" class="textbold"><strong>Password:</strong>&nbsp;</td> <td valign="top"><input type="password" name="t_login_password" value="" size="30" maxlength="20" tabindex="2"></td> </tr> <tr> <td width="140" align="right" valign="top">&nbsp;</td> <td valign="top"><input type="submit" value="Login" name="b_next" tabindex="3"><br /> <span class="text"><a href="https://ui.zanox-affiliate.de/bin/z_in_frm.dll?1001100410010&amp;0C0&amp;121943_111_82<<>>">Forgot your password?</a></span></td> </tr> </table> </form> </td> </tr> </table> <hr /> <a name="help" id="1b"></a> <p class="subhead"><strong><br />Help</strong></p> <p><strong>Recommend STRATO products to your family and friends - Simply and quickly, direct per Email, via STRATO How to register:</strong></p> <p><strong>Choose product </strong><br /> <br /> You simply choose a product you would like to recommend from our complete range and click "Recommend &amp; Earn".</p> <p><strong>Enter Email address</strong><br /> <br /> You then enter the Email address for the friend or family member you would like to send the recommendation to.</p> <p><strong>Personal message?<br /> </strong><br /> Do you want to send your recommendation and personal message? Then simply type your message into the "your personal message" field and it will appear in your mail.</p> <p><strong>Send Email </strong><br /> <br /> You then send your mail. We automatically paste a product link into the mail for the page where the product you have chosen is located. You then confirm the recommendation mail on the preview page. <br /> </p> <strong>This service can only be used by individuals who are at least 18 years or over.</strong><br /> <p>When you make your first recommendation you automatically register as a user and your user account for totalling up your premiums is set up. The user name for your account is also your Email address. You receive a confirmation mail and the login details for your account immediately on registration. Click <a href="#1a" class="1a">here</a> to go to your Personal Membership Page.</p> <p><strong>The following happens when the recipient gets the mail: </strong></p> <p>Your friend or family member reads the mail you have sent them as a recommendation and clicks the link contained it in.</p> <p><strong>View and request product info on the web-site</strong><br /> <br /> He takes a look at the product and orders it if he likes it. Payment and shipment take place afterwards.</p> <table width="100%" cellspacing="0" cellpadding="1"> <tr> <td align="right"><a href="#top"><strong>Back to Top ^</strong></a></td> </tr> </table> <hr /> <a name="commonqestions" id="1c"></a> <p><span class="subhead"><br /> STRATO "Recommend &amp; Earn" FAQs </span><br /> <br /> <strong>Where can I see a summary of my premiums?<br /> </strong><br /> Login above to access your STRATO "Recommend &amp; Earn" Membership page.</p> <p>There you can...</p> <ul> <li>view the statistics for all your sales, <li>change your password on the Address tab, or the contact details you entered on registering, and the Email address you use for sending recommendations. <li>edit or update your bank details, authorise payments, view the current status of your account and all the premiums you have received to-date. </ul> <strong>What does one of the Emails that I send look like? </strong><br /> This a what a recommendation mail looks like:<br /> <br /> <table width="100%" border="0" cellspacing="0" cellpadding="4"> <tr> <td> <hr /> <p>Subject: A Personal Recommendation</p> <p>Hello,</p> <p><br /> </p> <p>I've seen this really great deal from STRATO that I'm sure you'll be interested in.<br> STRATO is always offering great products and professional services at reasonable prices.<br> Which is why I'm recommending the following product or service to you today:<br><br>Kind regards!</p> <p>A. N. Other has discovered a STRATO product that he thinks you will find very interesting:</p> <p>----- P R O D U C T R E C O M M E N D A T I O N ------ <br /> </p> <p>Please click here for more information on this great product deal:<br>http://ad.zanox.com/ppc/?xxxxxCxxxxxxxxxxxxxx<br> --------------------------------------------------<br /> </p> <p>Note:<br>If clicking the link mentioned above<br>does not forward you automatically,<br>then simply copy it (highlight it with your mouse and press <br>CTRL+C) and paste it into<br>the address line in your browser (press<br>CTRL+V).</p> <p>--------------------------------------------------</p> <p>seen at STRATO and recommended.<br>http://ad.zanox.com/ppc/?784728C888571868T<br>Sent by: A. N. Other<br>Please note that the identity of the sender <br>has not been verified. If you have any doubt as to the <br>identity of the sender, please ignore<br>this mail.</p> </td> </tr> </table> <table width="100%" cellspacing="0" cellpadding="1"> <tr> <td align="right"><a href="#top"><strong>Back to Top ^</strong></a></td> </tr> </table> <hr /> <strong><br /> Can I send multiple recommendations?</strong><br /> <br /> Yes, you can send as many recommendations as you like. But, don't forget: According to the <a href="#1d" class="subhead">Conditions</a> sending recommendations is only allowed if you are sure that the person receiving your Email will not feel inconvenienced and agrees to receiving the mail. Otherwise this may lead to loss of credit or being barred from participating. <br /> <br /> <p><strong>How and when do I receive my premiums?</strong><br /> <br /> All confirmed income is credited to your account. Any amount over 25 euros a month is transferred to your bank account once you have authorised it. We total up your income on the last day of the month. Go to your Membership page to authorise credited amounts. We then transfer payment on the 10th of the following month. You also receive a monthly statement of your premiums. If the payment amount of 25 euros is not achieved in any one month, you will be unable to authorise credit for payment and it will be carried over to the following month. You have password-protected access to your member details, statistics and credit 24 hours a day.<br><br>For reasons of law, an income limit for private persons (what are referred to as non-commercial referrers) of 200.00 euros a month applies. This means that payments of no more than 200.00 euros a month can take place. <br /> <br /> </p> <p><strong>Why is a higher amount shown in the stats than the amount in my account?</strong><br /> <br /> All sales which have come about as a result of your recommendations are shown in the statistics. A higher amount appears in the statistics, because sales are first credited to your account once they have been confirmed by STRATO. </p> <table width="100%" cellspacing="0" cellpadding="1"> <tr> <td align="right"><a href="#top"><strong>Back to Top ^</strong></a></td> </tr> </table> <hr /> <a name="agbs" id="1d"></a><span class="subhead"><br /> Conditions for taking part in STRATO "Recommend &amp; Earn"<br /> <br /> </span><br /> <p><strong>Please read the conditions for participating carefully.</strong></p> <p>Please note that sales can only be registered correctly if cookies are enabled on the buyer's computer. Bonus payment first takes places after confirmed direct debit of the sum owed by the newly won customer and conclusion of a contract with the same. If several recommendations are received for a single order, the person making the last recommendation receives the commission for that order. The new contracting party (orderer) and the subscriber to the STRATO "Recommend &amp; Earn" programme cannot be one and the same party (person or firm). Only new customers can be won who have not been customers of STRATO AG in the last 6 months, and who are not members of the family of the person making the recommendation.<br><br> The contractual relationship for the service ordered comes to stand between the orderer and STRATO only. Please note that we can only ensure the payment of premiums once the customer you have referred has paid as contractually agreed. </p> <br /> The "zanox-Mail@" or "zanox-payTip" conditions can be viewed here: <a href="http://ad.zanox.com/ppc/?3345728C1907222973T" target="_blank" class="subhead">Conditions</a> <br /> <p> <table width="100%" cellspacing="0" cellpadding="1"> <tr> <td align="right"><a href="#top"><strong>Back to Top ^</strong></a></td> </tr> </table> <hr /> <a name="contact" id="1e"></a></p> <p><span class="subhead"><br /> Contact</span><br /> <br /> Simply mail us if you have any questions concerning STRATO "Recommend &amp; Earn": </p> <p><a href="mailto:mailat.strato@zanox.com" class="subhead">mailat.strato@zanox.com</a></p> <p> (Please specify your partner name on all enquiries ) or use our contact form: <a href="http://www.strato-mailcenter.com/zanox/" class="subhead">http://www.strato-mailcenter.com/zanox/</a> </p> <table width="100%" cellspacing="0" cellpadding="1"> <tr> <td align="right"><a href="#top"><strong>Back to Top ^</strong></a></td> </tr> </table> </td> </tr> </table> </td> </tr> <tr> <td>&nbsp;</td> </tr> </table> </td> </tr> </table> </body> </html>